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FAQs

 

About Us

 

WHAT IS A CLOUD BASED LOYALTY PROGRAM?
A cloud base loyalty program is a reward and recognition program which needs no installation or download. It is used by businesses to encourage repeat sales, increased spending, and to collect customer data to better understand their needs.

 

WHAT DO THE BEST LOYALTY PROGRAMS OFFER?
The best reward programs are ones that fit your business model and make sense to you and your customers. The best reward programs are easy to use, can measure results, include lots of features, and are affordable. When researching reward programs, you will want to identify any restrictions such as allowed number of customers on the program, transaction fees, hidden fees, and rights to your customer data. The best loyalty programs are ones that are flexible and will grow with your business.

 

WHY DO I NEED A REWARD & RECOGNITION PROGRAM?
Here's a few reasons why you need a reward program:

a. Increase customer retention
b. Draw more traffic to your store and website
c. Gain valuable customer insight
d. Realize and anticipate sales trends
e. Become a stronger competitor

 

WHO IS THE TARGET AUDIENCE OF GreetZAP+?
GreetZAP+ is an innovative reward & recognition solution for small & large enterprises. This platform helps enable campaigns for enteriprises distributors, customers, dealers, etc.

 

DO I HAVE TO USE CARDS WITH GreetZAP+ REWARD PROGRAM?
No! You don’t have to use cards at all if you choose not to. Our program makes it easy to lookup customers based on any of their information. Points of the customers will be accrued in mobile wallet and can be redeemed from the vast catalogue on GreetZAP+.

 

HOW CAN I START USING GreetZAP+?
You can fill the form in contact us section and our account management team will approach you shortly.

 

WHAT IS WHITE LABEL?
White Labeling is a feature we offer that allows our clients to rebrand our program with their own branding.

 

WHAT CAN I DO WITH THE CUSTOMER DATA COLLECTED?
You can use this data to aid in your marketing and advertising strategy. Our program allows you to segment your data which is great for target marketing. You can see who your best customers are, who hasn’t been back in a while, what products are selling and what products aren’t. You can send customized meaningful communications to your customers that are relevant to them.